Frequently asked questions

Frequently asked questions

Frequently asked questions

Everything you need to know about Redde, installation, compatibility, and more.

General

What is Redde and how does it work?

How is Redde different than a standby generator?

What fuel does Redde run on?

What is the best home backup power system?

Does Redde replace a standby generator?

Does Redde need to run continuously during an outage?

Is a fuel cell backup power system safe?

Energy Resilience

Why add Redde instead of more batteries?

How long does a home battery last during a power outage?

How long does a Tesla Powerwall last during an outage?

How long can Redde and a battery power a home?

Can Redde and a battery power my whole home during an outage?"

Installation

Who can install Redde?

Do I need an existing gas line to install Redde?

Can Redde be installed in an HOA community?

How long does a Redde installation take?

Does Redde need to be installed outdoors?

Compatibility

Do I need a battery to use Redde?

What battery systems is Redde compatible with?

Can Redde be added to an existing solar and battery system?

Does Redde require solar panels?

Maintenance & Monitoring

How much maintenance does Redde require?

What happens if something goes wrong with Redde?

Does Redde have remote monitoring?

How do I know if Redde is working?

Cost & Incentives

How much does a Redde system cost?

Is there a federal tax credit for Redde?

How does the cost of Redde compare to a generator over 10 years?

For Businesses

Can Redde reduce commercial energy bills?

Can Redde power an entire commercial facility during an outage?

How many Redde units does a business need?

Does Redde work with existing commercial solar or battery systems?

Does a commercial Redde system run continuously?

For Installers

What does Redde installer certification involve?

How do I add Redde to my product line?

How do Redde installers source the product?

Do I need to already sell solar or generators to become a Redde installer?

What does the Redde Partner Portal include?

Who handles customer support after a Redde install?

What size propane tank is required for Redde?

Is there a home backup power system that works where generators can't?

The Technology

What is a solid oxide fuel cell?

What makes Redde different from other solid oxide fuel cells?

Does Redde run on hydrogen?

Why does Redde use solid oxide technology instead of other fuel cell types?

How does Redde compare to a gas generator as a backup power system?